Showing posts from August, 2023

Retention, Are You Taking Care Of Your Team!

Employee retention is critical in any industry, but especially so in the fast-paced and competitive automotive repair and maintenance field. Highly skilled technicians are in high demand, and shops that fail to retain their best employees risk losing business to competitors with more stability in their workforce. As an automotive service manager, what can you do to improve technician retention? Here are some key strategies: Offer Competitive Compensation and Benefits One of the top reasons technicians leave a shop is to take a job that pays more. Do some research on pay rates in your area to ensure you are compensating technicians fairly based on experience and certifications. Regular pay raises and performance bonuses can also boost retention. Offering benefits like health insurance, retirement plans, and paid vacation time makes compensation even more attractive. Invest in Training and Development Technicians want to continuously expand their skills in order to take on more complex r